Here at Octempo, we have 60 years’ worth of collective
experience in recovering outstanding debts on an international basis. This
means that you can be rest assured that we really are the experts when it comes
to chasing late payments across the globe, and we should certainly be your
first port of call if one of your clients is refusing to pay up.
Many British companies will choose to do business with
Spanish clients, as their relatively nearby location means that they don’t have
to worry about issues such as time zones. However, it can become incredibly
problematic when you’re having to chase debts in Spain, with factors such as
cultural differences and language barriers having to be considered.
With so much experience already under our belts at Octempo,
we understand that the key to maintaining a positive business relationship with
your Spanish clients is through recognising their business procedures and
We thought we’d put together some quick tips on debt
recovery in Spain, so that you can see how we’re able to maintain such positive
relationships and achieve such fantastic results…
First of all, you’re going to want to
familiarize yourself with Spanish holidays, because you don’t want to arrange a
meeting with your Spanish counterpart only to find out that it’s a day off in
Spain. There are up to 14 national holidays in Spain, so you’ll want to make
sure that you aren’t trying to do business on these days.
A big part of Spanish business etiquette is the
fact that there are two sides to it. There is the side that has engaged with
more modern techniques, which are more like the processes you’re likely
accustomed to; and then the more traditional, family-run businesses that are
more common in Spain. It’s important that you understand what kind of business
you’re dealing with, so that you can approach any debt recovery accordingly.
Our final tip is on the personality of many
Spanish businesses, as understanding their character will only hope to serve
you. Spaniards are notorious for always wanting to maintain an appearance of
competence, meaning that you need to be aware of the fact that they may not
indicate if there are any issues. They also value the importance of a positive
business relationship, so it’s worth taking the time to bond before writing up
any formal contracts.
If you’re having issues with late payers in Spain and are
looking to outsource your international debt
recovery services, then look no further than our experts at Octempo!